Returns & Exchanges Policy
At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all products in their original, unaltered condition. If your unit doesn't meet your expectations, our dedicated support team is here to assist you with a smooth return or exchange process.
Initiate Your Request
Contact our customer service team via email or our live chat portal within 30 days of receiving your order to request a Return Authorization (RA) number.
Prepare the Package
Ensure the hair is in its original state—unwashed, lace uncut, and with all original packaging and gifts included to qualify for a full refund.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our quality control team inspects and approves the returned item, your refund will be processed back to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing